Terms of Service — Onelo
Effective date: 26 June 2026
The terms that govern your use of Onelo — what we provide, what you’re responsible for, how payments work, and the limits of our liability.
1. Agreement to these terms
These Terms of Service (“Terms”) are a binding agreement between you and Adrian Magiera, a natural person operating under the name Onelo, of ul. Mieszczańska 42/13, 53-206 Wrocław, Poland (“Onelo”, “we”, “us”), and govern your access to and use of Onelo’s services, SDKs, dashboard and websites (the “Services”). Contact: [email protected].
By creating an account or using the Services you agree to these Terms. If you use Onelo on behalf of a company or other organization, you accept these Terms for that organization and confirm you are authorized to do so. If you don’t agree, don’t use the Services.
If you use Onelo as a consumer, nothing in these Terms removes or limits any statutory rights you have that cannot be waived under the law of your country of residence.
2. Definitions
- Services — Onelo’s hosted auth, payments tooling, waitlist, feedback, roadmap, dashboard, SDKs and related software and documentation.
- Developer / you — the person or organization that holds an Onelo account and integrates Onelo into an application.
- Developer App — your application that uses the Services.
- End User — a user of your Developer App. End Users are your users, not Onelo’s.
- Customer Content — the content, configuration and data you and your End Users submit to or generate through the Services.
3. The Services & your license
Subject to these Terms, Onelo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and SDKs solely to build and operate your own Developer App. You will use the Services in line with our documentation. Onelo and its licensors retain all right, title and interest in the Services; all rights not expressly granted are reserved.
4. Your account
You are responsible for keeping your account credentials and API keys confidential and for all activity that occurs under your account. Provide accurate account information, keep it current, and notify us promptly at [email protected] of any unauthorized use. You must be able to form a legally binding contract to use the Services.
5. Your responsibilities
You are solely responsible for your Developer App, its content, and its operation, and for complying with all laws and regulations that apply to your business and your app. You will configure and use the Services correctly and will not use them in any way that could harm Onelo, its other customers, or any third party.
6. Your content & your End Users
You retain all rights in your Customer Content. You grant Onelo a worldwide, non-exclusive, royalty-free license to host, store, process and display Customer Content solely as necessary to provide and improve the Services.
End Users are your users, not Onelo’s. Onelo has no relationship with, and no obligation or liability to, your End Users. You are solely responsible for your relationship with them.
- You will maintain your own terms of service and privacy policy with your End Users, and obtain all consents, permissions and disclosures required by law (data-protection, payments and marketing) for Onelo to process End-User data on your behalf.
- For data protection, you are the controller of End-User data and Onelo is the processor; that processing is governed by our Data Processing Agreement (<https://onelo.tools/legal/dpa>) and our Privacy Policy.
- You are responsible for all acts and omissions of your End Users; an act by an End User that would breach these Terms if done by you is treated as your breach.
7. Acceptable use
You will not, and will not allow anyone to:
- use the Services unlawfully, or to infringe, defame, defraud or harm anyone;
- reverse-engineer, decompile, copy, resell, sublicense, rent or provide the Services as a service bureau, except as permitted by law;
- circumvent security or usage limits, probe or load-test without consent, or introduce malicious code;
- use the Services to build a competing product or for competitive benchmarking; or
- breach export-control or sanctions laws.
We may publish an Acceptable Use Policy that forms part of these Terms; we’ll give notice of material changes to it.
8. Plans, fees & taxes
Onelo offers free and paid plans. Paid plans renew automatically for the chosen period until cancelled. Except where the law or the applicable seller’s terms require otherwise, fees are non-refundable, and we may change fees with reasonable advance notice.
Onelo’s paid plans are sold by our merchant of record, Lemon Squeezy (Lemon Squeezy, LLC), which is the seller and merchant of record for your subscription. Lemon Squeezy — not Onelo — is responsible for billing, payment processing, invoicing, the collection and remittance of any applicable sales tax/VAT, and the handling of refunds and chargebacks for these subscriptions, under Lemon Squeezy’s own buyer terms, which apply to your purchase. Onelo remains responsible for providing the Services themselves.
Your end-user sales. Onelo provides tooling that lets you sell to and manage your own End Users. You are the seller and merchant of record for all transactions you process through Onelo; payments run through your own Stripe account under your agreement with Stripe. Onelo is not a party to, and assumes no responsibility or liability for, any transaction between you and your End Users — including the goods or services you provide, pricing, delivery, product conformity, consumer-law compliance, taxes, invoicing, refunds, disputes or chargebacks. As between you and Onelo, you are solely responsible for those.
9. Intellectual property & feedback
Onelo and its licensors own all right, title and interest in the Services, SDKs, documentation and all improvements to them; all rights not expressly granted are reserved. You own your Customer Content.
If you send us feedback or suggestions, you grant Onelo a perpetual, irrevocable, royalty-free license to use them for any purpose. We may use aggregated and de-identified data to operate, secure and improve the Services. We do not use your Customer Content or End-User data to train machine-learning models.
10. Third-party services
The Services rely on and integrate third-party services, including payment, hosting and identity providers (for example Stripe). Your use of those services is at your own risk and is governed by their terms and privacy policies. Onelo does not control and is not responsible for third-party services, including their availability or outages, and your sole remedy in relation to them is against the relevant provider.
11. Confidentiality & data protection
Each party will protect the other’s confidential information. Onelo’s handling of personal data is described in our Privacy Policy and, for End-User data we process on your behalf, our Data Processing Agreement (<https://onelo.tools/legal/dpa>). Our security measures are described on our Security page.
12. Warranties & disclaimer
To the maximum extent permitted by law, the Services are provided “as is” and “as available”. Onelo disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and does not warrant that the Services will be uninterrupted, secure or error-free. Beta, preview and staging features are provided with no warranty, service level, indemnity or support. This section does not affect any statutory rights of a consumer that cannot be excluded or limited by law.
13. Limitation of liability
Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) wilful misconduct or, where mandatory law so requires, gross negligence; or (d) any liability that cannot be excluded under applicable law, including a consumer’s mandatory statutory rights.
Subject to the above:
- Onelo will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill; and
- Onelo’s total aggregate liability arising out of or relating to the Services will not exceed the greater of (i) €100 and (ii) the fees you paid Onelo in the 12 months before the event giving rise to the claim.
14. Indemnification
If you use the Services as a business, you will defend, indemnify and hold harmless Onelo from any third-party claim, loss, damage or expense (including reasonable legal fees) arising from: (a) your Developer App, Customer Content or data; (b) your use of the Services in breach of these Terms or applicable law; (c) your relationship with, or any transaction between you and, your End Users; or (d) any tax, refund, chargeback or consumer-law obligation owed to your End Users. This does not apply to the extent a claim is caused by Onelo’s own breach or negligence.
15. Suspension & termination
You may stop using the Services and cancel at any time; fees already due remain payable. Onelo may suspend or terminate access immediately, without liability, for a security risk, suspected fraud or illegality, non-payment, a legal requirement, or the loss of an upstream provider; and may terminate for an uncured material breach after 30 days’ notice. On termination your access ceases and your data may be deleted after a reasonable period, subject to our retention obligations. Provisions that by their nature should survive — including fees due, intellectual property, confidentiality, disclaimers, limitation of liability and indemnification — survive termination.
16. Changes to these terms or the Services
We may modify these Terms or the Services by posting a revised version and/or notifying you. Material changes and fee increases take effect after reasonable advance notice. Your continued use after the effective date constitutes acceptance; if you do not agree, your remedy is to stop using the Services and cancel.
17. Governing law & disputes
These Terms are governed by the laws of Poland, and the courts competent for the operator’s seat in Wrocław, Poland have jurisdiction, except where mandatory law gives a consumer the right to bring proceedings, or requires proceedings to be brought, in their country of residence. Before starting formal proceedings, please contact us at [email protected] and we will try to resolve the matter informally within 30 days.
18. Miscellaneous
These Terms, together with our Privacy Policy and any Data Processing Agreement and Acceptable Use Policy, are the entire agreement between you and Onelo regarding the Services. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a sale of the business or its assets. Neither party is liable for delays caused by events beyond its reasonable control. We may give notices by email.
19. Contact us
Questions about these Terms? Email [email protected], or write to Adrian Magiera, ul. Mieszczańska 42/13, 53-206 Wrocław, Poland.