Tax Setup  /  Scenarios  /  Small business, VAT-exempt

Small business, VAT-exempt

A worked example, end to end — which settings to pick and exactly what each buyer pays. The screenshots are the real Tax Setup screens for this exact configuration.

Is this you? You're a small business under your country's VAT exemption (in the Netherlands the KOR; elsewhere §19, art. 113, the French franchise…). You don't charge VAT. You sell mostly at home, maybe the odd customer elsewhere in the EU, but you're well under €10,000 of cross-border sales. No OSS, no UK, no business buyers yet.

Step 1 — Tell Onelo you're exempt

In Tax Setup → Tell us about your business, choose “No — I'm exempt” and enter your company-registration number. The field adapts to your country — here it's the Dutch KVK number; you'd see Steuernummer in Germany, NIP in Poland, and so on.

WhereDashboard→Settings→Payments & Tax→Tax Setup→2 · Tell us about your business

Click “No — I'm exempt” on the “Are you VAT-registered?” toggle, then fill the company-number field that appears below. Because you're exempt, Onelo won't add VAT — and it puts the legal exemption clause on every invoice for you.

Step 2 — Keep your reach simple

In Registrations → Consumers (B2C), your home country is on automatically. For EU customers, the ladder shows where you stand — and since you're small, you pick “Selling only up to €10k” and leave the safety block on.

WhereDashboard→Settings→Payments & Tax→Tax Setup→3 · Registrations→Consumers (B2C)

In the LV2 row, select “Selling only up to €10k” and keep “Block sales once you hit €10k (recommended)” ticked. You'll notice OSS is greyed out — it needs VAT registration; as an exempt seller your cross-border option is EX, not OSS (see Where you can sell). Finish with Save changes.

–Are you VAT-registered?No — I'm exempt
✓Company number (KVK)Filled in
✓EU consumers over €10k — pathSelling only up to €10k
✓Block sales once you hit €10kOn (recommended)
–OSS / EX / VAT-EU / UKAll off

What happens at checkout

With those settings, here's what every kind of buyer sees. A 0% here is fully legal — it's your exemption, with the clause printed on the invoice — not a gap.

BuyerWhat they payWhy
Someone in your country0% · exemptionYour small-business exemption — invoice carries the legal clause
EU consumer, under €10k0% · deemed domesticUnder the threshold the sale counts as domestic, so your exemption applies
EU consumer, over €10kneeds OSS or EXBlocked until you enable EX (the exempt-seller cross-border scheme)
EU businessneeds VAT-EUB2B is off — turn on VAT-EU when you want to sell to companies
Anyone in the UKUK offUK is off until you register for UK VAT
WhereDashboard→Settings→Payments & Tax→Tax Setup→4 · What happens at checkout

Scroll down to the live preview — it updates the instant you change a setting above, so you can verify each row matches this table before saving. No separate “test mode” needed.

Good to know

Onelo watches your €10k for you. The Thresholds bar at the top of Tax Setup counts your cross-border EU consumer sales made through Onelo, across every app on this Stripe account. With the block on, Onelo stops new cross-border consumer sales the moment you cross €10k — so you can't accidentally sell where you're not set up. Remember the legal threshold covers all your cross-border B2C sales, including any made outside Onelo — count those yourself.
  • Your invoices stay compliant automatically — the exemption clause and your KVK number are added for you.
  • Want to sell across the EU while staying exempt? Enable EX — 0% to the countries you declare, up to €100k. OSS isn't available to you (it requires VAT registration).
  • Becoming VAT-registered later? Switch to “Yes — I charge VAT”; the whole page updates and you can add OSS.

Next

Where you can sell→

Every destination and what each buyer pays — including OSS vs EX.

Back to Tax Setup→

Overview, setup steps, and the other scenarios.

Small business, VAT-exempt — Tax Setup — Onelo Docs